If you’re a new waitress/waiter, you might be a newbie of things experienced individuals in this industry already know. But before you make any mistakes or regrets, here are 7 things that you should know before serving tables.
You can earn six figures
Although salaries are comparatively, the average waiter can serve a total of twenty tables while in a busy shift. This means that you can collect hundreds of dollars in cash tips alone, even after bartenders and kitchen staff are given their part of the money. The payment varies for each waiter. But, in New York alone, there are waiters who earn more than $100,000 annually working at a high-end restaurant.
Customers will wreck their own food to earn a free meal
There are definitely customers who usually wreck their own food so that they don’t have to pay for it. And what’s worse, they’ll come back to the same restaurant and do it again, until you already say that it’s enough. A strand of hair getting in your food can happen sometimes, but not a lot. However, when the customer says that they found hair in the middle of their burger, it’s suspicious enough if the patties are already formed. But obviously, you won’t be able to accuse them of lying, so you’ll just have to apologize and compensate their meal.
If you’re a newbie, staff members will be hard on you
Since you’ll be part of an industry where your coworkers depend on tips as their main income, other old waiters and waitresses will be hard on you if you make any mistake at their table or if you’re way in their objective of getting a nice tip. You’ll probably receive snide comments from them or get brushed off, so you have to prepare for that. If you do something wrong, you won’t be able to escape the wrath of your coworker and it will not be the nicest way. Therefore, if you’re still starting, make sure you have a thick hide and a habit of learning from your mistakes.
Teamwork is more important than you think
Being a waiter, it isn’t just about competing with your coworkers of who gets the biggest tips or the most tables at the end of the day. When you become a waitress, you’ll have to know how to read your coworker’s expressions, and you can tell when something is bothering them or if you need to ask them to do something. This is great especially if you’re far away from each other, and shouting isn’t an option. One look of the drinks sitting on the bar, the other waiter/waitress already knows that it needs to be served.
Customers have the habit of dining and dashing
Your customer might tell you that he/she will pay half-card and half-cash for the meal. You didn’t know that once you left your eye on them to bill the card, the customer already left with you having the responsibility to pay for the half of their meal. You should avoid this by keeping an eye on this particular customer.
Customers will judge the way you look
It may not affect the service you give them, but it does affect the tip you receive in the end. Therefore, dress appropriately while working, they tend to judge a book by its cover.
Big tips are rare, but they still happen
Sometimes you feel like the tips you receive are not enough, but there will be a time where you’ll receive a big tip.